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AMS - Unable to Access Policy

AMS - Unable to Access Policy

Problem

This article provides steps to assist with access issues related to policies in AMS.

Solution

  1. Confirm access level to the specific policy in AMS.

  2. Verify if the policy is active and available for user access.

  3. Clear the browser cache (Google or Microsoft Edge) and attempt to access the policy.

  4. If the issue persists, submit a ticket to the AMS Team regarding the issue.