Install Right Networks on a Windows Computer

Summary

This guide explains how to install Right Networks on a Windows computer, including prerequisites, how to download the installer, and how to properly configure the Remote Desktop Connection (RDP) shortcut used to access the Right Networks environment.

Question

How do I install Right Networks and configure the RDP connection for a user?

Prerequisites

Before installing Right Networks, ensure the following:

• The user has an active Right Networks account.

• The user has a QuickBooks license assigned within Right Networks.

• The Right Networks Admin Portal credentials can be found in IT Glue:
  (IT Glue → PCF → Passwords → Right Networks Admin Portal)
  https://pcf.itglue.com/4650573/passwords/12170766#partial=&sortBy=name:asc&filters=[]

Resolution

1. Sign in to Right Networks

On the computer where Right Networks needs to be installed:

1. Go to:
   https://accounts.rightworks.com/login/#/?redirect_uri=https:%2F%2Fapps.rightworks.com%2F%23%2F

2. Have the user sign in with their Right Networks credentials.

3. In the top-left corner, look for either Install Wizard or Install App.

2. If the Install Wizard Is Not Visible

If you do not see the install option, download the installer directly:

• Visit: https://helpdesk.rightnetworks.com/s/article/Connect-from-a-Windows-Computer

• Select Just set up your computer when prompted.

3. Run the Installer

1. Sign in when prompted using the user’s Right Networks credentials.

2. Keep all default options selected.

3. Complete the installation.

When the installation finishes, a new Remote Desktop Connection (RDP) shortcut for Right Networks should appear on the desktop.

4. Verify Remote Computer Address

Before connecting, double-click the RDP shortcut and confirm the Remote Computer value:

• It must be:
  aspw1.rightnetworks.com

If it is already correct → click Connect and sign in with the user’s Right Networks credentials.

5. If the Remote Computer Address Is Incorrect

You will need to manually create a correct RDP connection:

1. Open the Start Menu and search for Remote Desktop Connection.

2. In the Computer field, enter:
   aspw1.rightnetworks.com

3. Click Show Options.

4. Click Save As and save the RDP file to the Desktop.

   • Name it: Right Networks

5. Double-click the new shortcut to connect.

Important: Signing In

• If Windows tries to authenticate with the user’s local Windows profile:

  • Select More choices

  • Choose Use a different account

  • Enter the Right Networks username and password