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Trucordia Virtual Desktop (VDI) Login Instructions

Trucordia Virtual Desktop (VDI) Login Instructions

Install the Windows App (Microsoft’s Supported Remote Desktop Solution)

  • From your physical desktop/laptop, click the start button and search for Microsoft Store.

  • In the Microsoft Store, search for Windows App.

  • Install the Windows App following the on-screen instructions.

  • Open the Windows App.

  • Sign in with your Trucordia credentials.

  • Complete Multi-Factor Authentication (MFA) if prompted.

  • Access your Azure Virtual Desktop directly through the app.

Set up your profile

Outlook

  • Open Outlook and follow the prompts to create your Outlook profile.

OneDrive

  • Select Start, type OneDrive, and then select the OneDrive app.

  • Sign in to OneDrive with your Trucordia account to sync and finish setting up.

  • IMPORTANT: To prevent loss of data, always save your files in OneDrive.

Teams

  • Select Start, type Teams, and follow the prompts to access your Teams account.

Optimize your physical device to work with Teams

(You may need to work with your local IT team to complete the following steps)

  • On your Windows device (not your virtual desktop), go to Settings > Privacy and security > Microphone.

  • Look for Microsoft Teams VDI and turn on the toggle next to it to let Teams access your microphone.

  • To allow camera access, go Settings > Privacy and security > Camera on your Windows device and follow the steps above.

Installed Software

  • Office (Outlook, Word, Excel)

  • OneDrive

  • Teams

  • AMS 360 Client Rev 12

  • Adobe Acrobat

  • Image Right

  • Progressive Downloader Plus

  • Dave

  • CAU

Tips and Recommendations

🖥️ Preferred Browser

When you login to a virtual desktop, all Microsoft products will recognize your account.  This includes Outlook, Excel, Word, Teams, OneDrive and Microsoft Edge.  For this reason, Microsoft Edge should be the preferred browser to store credentials.

Why is Edge recommended? Microsoft Edge stores your passwords, favorites and browser history. Should IT need to recreate your virtual profile, all your browser data will recreate on its own.

Does this mean I should not use Google Chrome?

No, you can use Chrome, however, since Chrome is not part of the Microsoft products, you will need to manually sign in to a Google account to save and or recover passwords, favorites and browser history.

🧠 General Use

It is recommended that you sign out from the virtual environment at the end of your business day. Failure to do so may result in loss of data should the virtual machine reboot due to a system failure or during scheduled maintenance.

How do I sign out properly?

  • Use Start > Sign out. (Closing the window only disconnects your session.)

Is there a maintenance schedule?

Yes, every Saturday night from 11pm to 12am.  This is when system updates are applied, and virtual machines will reboot.

🧩 User Login Problems

If you encounter problems while login in, sign out of the Windows App, sign back in and try again.